Ratings & Reviews

Overall Rating

4(70 reviews)98.6% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Kimberly C. - |Recommended: YesThe environment is really f... — The environment is really friendly and easy to adjust. I just wish my fellow residents would follow the rule of picking up after their pets.
response from property -Kimberly, we are thrilled to hear how happy you are being a part of our community! We have taken note of your concerns about residents following the rules and pet cleanliness. We will explore ways to provide a more comfortable community as a result. Please keep enjoying the pool!
Review From Modern Messagesubmitted by Paahuni K. - |Recommended: YesIts been amazing experience... — Its been amazing experience. Loved the apartment. Everyone here is super friendly and chilled out. Maintenance team is pretty quick in fixing any issues.
response from property -Paahuni, it warms our heart to hear that you have had such an outstanding experience here! Thank you for the wonderful review.
Review From Modern Messagesubmitted by Jessica C. - |Recommended: YesI have only lived here for ... — I have only lived here for a few weeks. But I very much enjoy the location. The space within even a studio is comfortable. I also have 2 dogs and love the amount of green space near most buildings for walking the dogs.
response from property -Jessica, it is fabulous to hear that you are enjoying your time here as a new resident. Thank you for taking the time to share your positive experience with our team.
Review From Modern Messagesubmitted by Shad*@*.Com - |Recommended: YesThe Social West is a great ... — The Social West is a great value, in a great location, and has awesome amenities. My move-in was swift and painless. I am really happy with the space that I have in my apartment and the proximity to the dog park My pup, Oakley, loves seeing all of the other dogs in the complex and making friends with the neighbors.
response from property -We are happy to hear that your move-in was seamless. It brought a smile to our faces to hear that Oakley is having a good time in our community. Please continue to enjoy it!
Review From Modern Messagesubmitted by Heaven M. - |Recommended: YesThere was a lot of miscommu... — There was a lot of miscommunication but after move in everything has been fine Managers, interns and the assistants didn’t relay messages to one another about our situation so we were having issues with actually getting the approval to move in.
response from property -Heaven, thank you for your review. We are sorry to hear if there has been any confusion related to our communication, and we are happy to assist with any questions you might have. We are available via email at TheSocialWest@trinity-pm.com. It's great to know that your experience after move-in has been positive, and we hope that you will continue to feel at home here!
Review From Modern Messagesubmitted by Sara K. - |Recommended: YesSo far so good. Could be be... — So far so good. Could be better about upkeep and communication when things will happen. We have ants and they said they would bring in an exterminator but it has yet to happen
response from property -Sara, thank you for your review. It is nice to hear you have enjoyed your overall experience here. Resident feedback allows us to focus on areas where we may need improvement, so we appreciate your suggestions about the maintenance of our community and communication. Please email us at TheSocialWest@trinity-pm.com so we may promptly resolve any outstanding requests.
Review From Modern Messagesubmitted by Rachel B. - |Recommended: YesReally nice workers and apa... — Really nice workers and apartment is new. My neighbors are fairly quiet and the walls seem to be thick. The furniture matches and seems to be really good quality.
response from property -Rachel, we're glad to hear that your apartment has met your satisfaction and that our team has left you impressed with their friendly service. We appreciate your willingness to share your high opinion of our community!
Review From Modern Messagesubmitted by Hanna B. - |Recommended: YesSo far, the leasing office,... — so far, the leasing office, and the people that surround me have been amazing, I feel more at home than any of my other apartments I absolutely love having the patio feature as well.
response from property -Hanna, it makes our day to learn that you feel so at home in our welcoming, well-maintained community. Thank you for giving us five stars!
Review From Modern Messagesubmitted by Abdulaziz A. - |Recommended: YesThe social west complex is ... — The social west complex is a very great place to live in nearby the university campus. Social west offers a variety of different types of apartments that suits most of the people. I picked the 2 bedroom, 1 bath apt it's great and all, but it would be greater if there's a central AC and in unit laundry. It's a n awesome experience that I been through.
response from property -Abdulaziz, we're glad to know that your spacious, ideally located home in our well-maintained community is provides you with a great living experience. We also appreciate your feedback about improvements for the future. Thank you for giving us five stars!
Review From Modern Messagesubmitted by Raven J. - |Recommended: YesFor the most part, Living h... — For the most part, Living here has been amazing. It’s so close to work, that I can just walk the 2 minutes and have no need for a car that is just going to drain all my money away.
response from property -Raven, thank you for connecting with us. We are elated that you rated our community with five stars! Hopefully, our convenient location makes life a bit easier for you. We will continue striving to make your home a community in which you are proud to be a part.
Review From Modern Messagesubmitted by Kambrie K. - |Recommended: YesExcellent neighborhood- I c... — Excellent neighborhood- I can eat and play as I please and all within a stone's throw. I enjoy the friendly staff and my plants and I adore the private balcony.
response from property -We're so pleased you've found comfort in the community here, Kambrie! Our team takes pride in warmly welcoming all residents, and we'll continue to be a friendly resource if anything comes up. Thank you for the lovely review!
Review From Modern Messagesubmitted by Paige B. - |Recommended: YesClose to city park and walk... — Close to city park and walking distance to downtown if you're up for it . If you're not there's some other great bars and restaurants near by. Apartments are also super cozy
response from property -Thank you for the 5-star review, Paige. Our location is one of the many reasons our residents enjoy our community, and we appreciate you sharing some of the wonderful nearby attractions. We're so glad you feel at home here.
Review From Modern Messagesubmitted by Emily N. - |Recommended: YesThe apartment was nice and ... — The apartment was nice and clean and exactly what we wanted. We’re close to the dog park which is perfect for our two pups Athena and Juno
response from property -Thank you, Emily, for giving us the highest rating along with a shoutout for your comfortable apartment. We look forward to keeping you and your pups happy here!
Review From Modern Messagesubmitted by Vladimir S. - |Recommended: YesThe Social West really care... — The Social West really cares about their tenants. I have found their solutions to all my problems timely. The only thing is sometimes their office schedule is inconvenient.
response from property -Vladimir, we're delighted to know that our team has ensured you feel well taken care of here. We truly do care deeply about our residents' comfort. We are sorry to hear if our office hours are not convenient for your schedule, and we invite you to reach out to us anytime via email at TheSocialWest@trinity-pm.com. We'd be happy to assist you!
Review From Modern Messagesubmitted by Sydney Z. - |Recommended: YesWe love living at the socia... — We love living at the social west for its location, we love the amenities even though they’re only open for a short time , and we love our asst. property manager Kristy The downside of living here include the communication the office has with residents. I almost always am diverted to the off-site call center who can’t do anything but tell the office to call me, which they never do.
response from property -Sydney, it's great to hear how perfectly our location works for you. Kristy will be encouraged to know you appreciate her superior service. We're sorry to learn you've had some difficulties in reaching our team. Please come by our office or email TheSocialWest@trinity-pm.com so we may assist you further.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Social West", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Social West", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose